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Privacy

Privacy Policy

Litigen understands the importance of privacy protection, and we make every effort to ensure the information you share with us through our website and Software platform is secure. This Privacy Policy outlines our practices for collecting, storing, and using the personal information you may provide through our website and/or Software.

Effective January 2025. Website form notice

How We Collect Personal Information

Personal information may be collected from those who access our website or licensed Software to use our services. To ensure quality of service, there is certain information we may require, such as your name, address, and phone number. Depending on the service we provide, for payment purposes we may also collect information about your credit card or bank account. Depending on the services you use, you may also provide us with personal information about:

  • You.
  • Your clients.
  • Your employees.
  • Any other interested parties in the business transaction.

The information we collect such as your name, business address, email, or phone number are used for transacting business. Litigen also collects usage data of the Software to ensure a quality experience for customers and to improve the platform.

How We Use Personal Information

The information Litigen collects through its website and/or Software may be used to contact you with information regarding our services, or to perform activities necessary to connect you with employment/engagement opportunities.

Litigen collects and uses personal information for the following purposes where necessary:

  • To Tell you about our products and services.
  • To establish and maintain our business relationship with you.
  • To provide records management, trial, or mock trial support services.
  • To provide deposition videography services.
  • To improve our services, software, and products by reviewing how our customers use them.
  • To communicate with you.
  • To invoice you for the products and services you may use.
  • For the management and defense of legal claims and actions, compliance with court orders and other legal obligations and regulatory requirements, and as otherwise permitted or required by law.

How We Share Your Private Information

Litigen does not disclose any personal information gathered from our website or Software to persons outside of our company except as described below.

Personal information provided to us in the ordinary course of providing our services is disclosed to the parties normally expected to receive that information. For example, personal information disclosed during a deposition where Litigen provides videography services will be disclosed to the counsel of record who requests a video copy of that deposition. Access to the data that is collected through our website is limited to authorized Litigen employees and companies that provide services (such as computer support) to Litigen, and to the parties to which we disclose the information as a customary part of providing our services.

Litigen provides services and software to law firms that operate in the U.S. (“Litigen Customers”). Because of this, personal information may be transmitted to, shared with, stored by, and processed by Litigen Customers, whether here in the United States or in other countries where they have operations. To the best of Litigen’s belief, Litigen Customers’ operations are governed by the same general privacy principles and security practices as Litigen.

Litigen may release personally identifiable information if legally required to do so by law enforcement or other governmental authority, or under advice of counsel. We may also release personal information to protect the rights or property of Litigen, to prevent crime or protect others from harm.

Accuracy and Removing Personal Records

Litigen makes every effort to confirm the accuracy of your records; however, we do not alter your information.

You may contact Litigen at any time to review the accuracy of the personal information you provided, and if you find any errors, you have the responsibility to notify us so that we may have the correct information. It is your responsibility to keep your records with Litigen updated by notifying us by email at the address in this Policy. We will do our best to respond to all reasonable requests to update your data in a timely manner. Please note that the sensitive nature of our business may limit our ability to provide access to certain records if doing so may be unduly burdensome, infringe on the rights of others, or is prohibited by law.

If you wish to remove your record from our website and end your relationship with Litigen, please submit your request via the Contact Us portion of our website.

Keeping Information Secure

Litigen realizes the importance of safeguarding personal information and has in place appropriate procedures to help ensure limited access to personally identifiable information. Litigen uses reasonable security measures to maintain the security of the personally identifiable information we may collect and process. We may use encryption, firewalls, password protection, and physical lock and key to help prevent unauthorized access to your personally identifiable information. We may also place internal restrictions on who in the company may access data to help prevent unauthorized access to your personally identifiable information. Despite our safeguards, the nature of the Internet is such that data may be intercepted by unauthorized third parties regardless of any security measure that may be in place. Therefore, by submitting personally identifiable information to our website and/or Software, you assume the risk of an unauthorized third party obtaining that information.

Additional Information

Registration at Litigen.com is not intended for people under 18.

Following Links to Other Sites

Litigen’s website may contain links to other sites on the Internet. Litigen has no control over the personal data these other sites collect, and we strongly encourage you to review their privacy policies if you are concerned.

Updates to This Policy

Litigen reserves the right to update this privacy policy at any time. You can always obtain a copy of the most up-to-date policy by visiting this website.

Acceptance of this Privacy Policy

This Privacy Policy is current as of the effective date set forth below. By using this website and/or Software, you accept all the terms of this Privacy Policy. If you do not agree, please do not use this website and/or our services. Your continued use of this website and/or continued provision of personally identifiable information to Litigen following the posting of any changes to the Privacy Policy will be subject to the terms of the then-current Privacy Policy.

Contact Us

If you have questions or concerns about this Privacy Policy, you may contact us here: Submit a privacy request.

Effective January 2025

Supplement

Supplemental notice: website forms

What this notice covers

This supplemental notice describes how this public website handles the information you send through its contact and deposition scheduling forms. It supplements the Privacy Policy on this page, which continues to apply.

Litigen software and services are provided under separate agreements and the Terms of Service. Sending a website form does not create or change a service agreement.

Information the forms collect

Contact form: name, work email, firm or organization, a message of up to 500 characters, and the topic you arrived with.

Deposition scheduling form: name, business email, firm, requested deposition date, remote or in-person format, and optional scheduling notes of up to 500 characters.

Both forms also record a short label for the page or campaign that brought you to the site. The forms do not accept files or attachments.

Please do not include confidential case information, sensitive personal information, or documents. We’ll arrange an appropriate way to collect any additional details.

How submissions are handled

Each submission is sent by email, through our email delivery provider Resend, to our Microsoft 365 contact mailbox. Your email address is set as the reply address so our team can respond to you.

The website’s form service does not save new submissions to the website database. Copies of the email exist with the email delivery provider and in our mailbox.

A deposition request is not a booking. Your deposition is booked only after our team contacts you and confirms availability and details. We do not send automatic confirmation emails.

Spam protection

The forms use Cloudflare Turnstile to check that a submission comes from a person. The check runs in your browser and Cloudflare receives technical information from it. To limit repeated submissions, the website briefly uses your IP address and email address.

Analytics and hosting

When configured, the website uses Google Analytics 4 to measure page views and completed forms. These events include the page, the form type, the topic or format category, and how your visit arrived (campaign tags or referring site), which is stored in your browser for up to 90 days. The contents of your form, such as your name, email, firm, or message, are not sent to analytics.

The website and its form service are hosted on the Atoms platform.

Privacy requests

To ask about the information you sent us, or to make a privacy request: Submit a privacy request. The request form does not ask for identity documents or confidential case information. For other questions, use the contact page.